AiChat Agentic AI for Conversational CX

•AiChat provides an agentic AI platform designed to automate and enhance conversational customer experience (CX) across multiple channels. It combines AI agents, generative AI, voice AI, and agent copilot capabilities to handle customer support, sales, marketing, and conversational commerce. The platform supports programmable channels like WhatsApp, Messenger, Instagram, LINE, and KakaoTalk, enabling businesses to deploy intelligent, omnichannel interactions that improve engagement and operational efficiency.

•AI Agent for automated customer interactions

•Agentic AI for autonomous decision-making

•Generative AI for dynamic responses

•Voice AI for voice-based conversations

•Agent CoPilot for human agent assistance

•Programmable multi-channel support (WhatsApp, Messenger, Instagram, LINE, KakaoTalk)

•Combines multiple AI types (agentic, generative, voice) in one platform

•Strong focus on conversational commerce and CX

•Native integration with popular messaging channels

•Customer support teams

•Sales and marketing departments

•E-commerce and retail businesses

•SMBs and enterprises seeking omnichannel CX automation

Q: What is AiChat?

A: AiChat is an agentic AI platform for automating conversational customer experience across channels.

Q: Which channels does AiChat support?

A: It supports WhatsApp, Messenger, Instagram, LINE, KakaoTalk, and more.

Q: Does AiChat offer voice AI?

A: Yes, it includes voice AI capabilities for voice-based conversations.