Mendable AI for Technical Support and Sales

•Mendable is an AI platform designed for technical support and sales enablement. It allows companies to train a secure AI model on their documentation, knowledge bases, and other technical resources. This AI assistant then provides instant, accurate answers to customer and employee questions, reducing support tickets and improving activation times. It can be deployed across various customer-facing channels to automate technical Q&A.

•Train AI on your technical documentation and resources.

•Deploy AI assistants for sales, support, and product copilots.

•Offers over 20+ secure data connectors (Google Drive, Zendesk, etc.).

•Supports custom models including GPT-3.5-Turbo and GPT-4.

•Includes enterprise security: SOC 2 Type II, SSO, RBAC, BYOK.

•Features continuous learning through answer correction and feedback.

•Focuses specifically on technical documentation and complex Q&A.

•Offers enterprise-grade security and compliance features out-of-the-box.

•Provides managed ingestion with easy GUI and API for data syncing.

•Enables real-time learning from user feedback and answer corrections.

•Technical support teams

•Sales and customer success teams

•SaaS and software companies

•Enterprises with complex technical documentation

•Product teams building in-app copilots

Q: What kind of data can I connect to Mendable?

A: Over 20+ connectors including Google Drive, Salesforce, Zendesk, and direct website/documentation crawls.

Q: Is my data secure and private?

A: Yes, Mendable is SOC 2 Type II certified and offers SSO, RBAC, BYOK, and secure OAuth 2.0 connectors.

Q: Can I customize the AI's answers and behavior?

A: Yes, you can correct answers for instant learning, edit prompts to prevent hallucinations, and maintain your brand voice.